Lesson 1: Exploring Outlook

• Using the Outlook Interface
• Using Task Panes
• Using the Ribbon
• Using Backstage View
• Using Key Tips
• Using the QAT

Lesson 2: Sending and Receiving Messages

• Using Outlook’s Email Feature
• Sending a Message
• Reading Messages in the Message Window
• Using a Desktop Alert to Open a Message
• Addressing Messages with the Address Book
• Using the Unread Mail Search Folder
• Viewing Sent Messages
• Replying to a Message
• Forwarding a Message
• Reply Inline and Pop Out

Lesson 3: Using Outlook Messaging Features

• Saving a Draft Version
• Setting Tracking Options
• Recalin a Message
• Printing the Message

Lesson 4: Working With Components and Office

• Attaching a File to a Message
• Creating a Signature
• Using Reading View and Reading an Attacment in Word

Lesson 5: Organizing Messages

• Sorting ang Grouping Messages
• Flagging a Message
• Using the For Follow Up Search Folder
• Flagging a Message with a Reminder
• Creating a New Folder
• Creating a Search Folder
• Moving a Message to a Different Folder
• Emptying the Deleted Items Folder
• Recovering Deleted Items
• Quick Steps

Lesson 6: Scheduling with the Calendar

• Navigating the Calendar
• Scheduling a New Appointment
• Scheduling an Event
• Setting a Calendar Item as Recurring
• Viewing Side by Side Calendars
• Setting Permissions
• Using Calendar Overlay Mode
• Adding Other Mailboxes
• Sending From Different Accounts
• Accessing Mail From Different Accounts

Lesson 7: Managing Meetings

• Scheduling a Meeting
• Using Schedule View to Schedule a Meeting
• Accepting /Deleting Meeting Requests
• Tracking Meeting Responses
• Updating a Meeting
• Creating Group Calendars

Lesson 8: Using The People Pane

• Adding a Contact
• Flagging a Contact for Follow up
• E-mailing an Electronic Business Card
• Tracking all Activities for a Contact
• Creating a Contact Group
• Deleting a Contact
• Categorising Contacts

Lesson 9: Working with Tasks

• Adding a Task
• Creating a Recurring Task
• Marking a Task Complete
• Assigning a Task to another Outlook User
• Sending a Status Report

Lesson 10: Organising Outlook Items

• modifying the Master Category List
• Setting the Quick Click Category
• Using Instant Search
• Using Conditional Formatting

Lesson 11: Formatting Outlook Messages

• Inserting a File as Text into a Message
• Running the Spelling and Grammar Checker
• Using Stationary to Create a Message

Lesson 12: Working with Rules

• Creating a Rule Based on a Message
• Deleting a Rule
• Changing the Value of a Rule
• Managing Alerts
• Using the Out of Office Assistant

Lesson 13: Working with Files and Applications

• Importing Data into an Outlook Folder
• Exporting Outlook Data
• Sending outlook Items

Lesson 14: Working with Junk Mail

• Setting Junk Email Options
• Adding to the Junk Filter Lists
• Adding Safe Senders

Lesson 15: Setting Message and Security Options

• Setting Email Options
• Setting Default Message Fonts
• Changing Desktop Alert Settings