Installing and Configuring System Center 2012 Operations Manager

Days 5    Code 55004

This five-day instructor-led course provides students with the knowledge and skills to install and configure System Center 2012 Operations Manager.

Course Details

This five-day instructor-led course provides students with the knowledge and skills to install and configure System Center 2012 Operations Manager. In addition this class will prepare the student for managing their 2012 Operations Manager infrastructure.


Before attending this course, students must have:

  • Familiarity with PC hardware and devices.

  • Basic experience authoring and editing batch and script files.

  • Experience configuring or supporting distributed application environments.

  • Working Knowledge of Active Directory.

  • Experience supporting Windows-based systems.

  • Experience reviewing Windows application and service logs.

  • Working knowledge of Windows Server 2008 operating system and network configuration.

Course Outline

Module 1: Overview of System Center 2012 Operations Manager

This module gives the student a high-level view of System Center 2012 Operations Manager. Students new to the value of SCOM will learn about its benefits. Students familiar with SCOM 2007 will also benefit with an introductory look at the changes manifested in SCOM 2012.


  • Operations Manager Introduction and Basic Concepts
  • What’s New in 2012 Operations Manager
  • System Requirements


Module 2: Installing the 2012 Operations Manager Infrastructure

This module explains how Active Directory and SQL Server 2008 R2 integrate with and support System Center 2012 Operations Manager. In addition this module allows students the opportunity to plan deployment of SCOM and do a SCOM install in a virtual environment which simulates what is often seen in today’s enterprises.


  • Active Directory Integration
  • SQL Server Configuration
  • Security Considerations
  • Operations Manager Deployment Scenarios
  • Installing Operations Manager 2012


Module 3: Navigating Operations Manager

This module introduces students to the System Center 2012 Operations Manager Console and Web Console. Each workspace will be accessed and students will see how changes in security settings affect the available workspaces and views. In addition the capabilities of the Web Console will be covered.


  • Operations Manager Console Overview
  • Customizing the Operations Manager Console
  • Securing the Operations Manager Console
  • Operations Manager Web Console Overview


Module 4: Global Management Group Settings and Notifications

This module covers the creation and value of Management Groups. In addition Resource Pools will be demonstrated as a way to provide for high availability. Applying Global Management Group settings and Management Server specific settings used to override Global settings can allow for more customized System Center 2012 Operations Manager deployments. Finally Notifications will be used to ensure that those information technology professionals tasked with maintaining the enterprise systems have real time access to anomalous conditions.


  • Connected Management Groups and Management Services
  • Configuring Global Management Group Settings
  • Overriding Global Management Group Settings
  • Creating Notifications


Module 5: Installing and Configuring Agents

This module explains the prerequisites for installing Agents on systems to be managed and the settings which allow Agents to report on and make changes to these systems. Students will learn about different methods for deploying Agents and the preferred methods based on different scenarios.


  • Agent Installation Prerequisites
  • Agent Installation Methods
  • Managing Agent Settings


Module 6: Management Packs

This module explains how Management Packs can be used to more granularly monitor events throughout the organization. Learning to import, export and author of Management Packs will improve the student’s ability to fully utilize the capabilities of System Center 2012 Operations Manager.


  • Management Pack Overview
  • Pre-Installed Management Packs
  • Importing and Exporting Management Packs
  • Management Pack Authoring


Module 7: Operations Manager Monitoring

This module explains how to utilize System Center 2012 Operations Manager for its core purpose, monitoring systems. Unit monitors, aggregate rollup monitors and dependency rollup monitors will be covered. Also included are the many new network monitoring features.


  • Monitoring Overview
  • Types of Monitors
  • Network Monitoring


Module 8: Monitoring without Agents

For systems which do not, or cannot have, agents installed, this module explains how to use Agentless Monitoring to gather basic information. For access to crash information and related Windows Error Reporting data students will work with Agentless Exception Monitoring.


  • Agentless Monitoring
  • Agentless Exception Monitoring


Module 9: Operations Manager Reporting

This module explains how to use SQL Reporting Services and System Center 2012 Operations Manager Reporting to create reports either on demand or in a scheduled approach.


  • Installing SQL Reporting Services
  • Installing Operations Manager Reporting
  • Creating, Viewing and Customizing Reports


Module 10: Operations Manager Audit Collection Services

This module explains how Audit Collection Services allows for overall improvement in information security by gathering, filtering, analyzing and reporting on security log information from throughout the organization. The module also covers how ACS can be used in a non-homogeneous environment.


  • Overview of ACS
  • Installing and Configuring ACS
  • Forwarders and Collectors
  • ACS on non-Windows Systems (Unix/Linux)


Module 11: Synthetic Transactions

This module explains how Synthetic Transactions are used to check for reactions to changes in demand on system resources. Students will create Synthetic Transactions, associate Watcher Nodes and view response information.


  • Synthetic Transactions Overview
  • Creating Synthetic Transactions


Module 12: Distributed Applications

This module explains how to use the power of Distributed Applications to monitor not just a system, but rather all of the infrastructure components necessary for Line of Business applications to function reliably. Students will see a big picture view of how applications, systems and network devices work together to insure consistent behavior.


  • Distributed Applications Overview
  • Design and Creation of Distributed Applications


Module 13: Monitoring Complex Environments

This module explains how to use multihoming to allow systems to be managed by more than one Management Group. The benefits and potential issues related to multihoming will also be discussed. In addition the module covers how to gather information from other untrusted environments via Gateway Servers.


  • Management Groups and Multihomed Agents
  • Gateway Servers and Untrusted Environments

Module 14: Backup and Disaster Recovery

This module enables students to plan, perform and secure backups of System Center 2012 Operations Manager information. Database backups, although not necessarily directly backed up by System Center 2012 Operations Manager methods, will be touched upon. Finally students will learn best practices for recovery from SCOM failures.


  • Backup Overview and Planning
  • Configuring and Performing Backups
  • Recovery Planning

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Fee £1985

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