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Prepare for Remote Working: Phones – Emails – Data Files COVID-19 Business Continuity: A number of small and medium size businesses are undoubtedly considering the effects coronavirus may have on your business. Ensure Business Continuity: Plan ahead and engage with us now before the situation concerning corona virus forces your team work from home. We are here to support you

Missed calls, hang ups and poor customer service may seriously impact your practice as each missed call may mean a missed sale. Missing just two phone calls a day can result in 104 lost sales per year, with more research suggesting that 85% of people won’t bother to call back. This can also have a

Giving you the tools to enable effective remote working: ITCS Cloud System is a complete Unified Communications solution, providing businesses with an easy-to-use and reliable collaborative experience across multiple devices and sites. ITCS Cloud Phone Systems, along with a PC/Laptop soft-phone and mobile app, let you connect your office phone to your preferred business device.

A Disaster Recovery Plan is essential to any business. In the past few weeks we have seen the devastating effects that flooding can have on a business – Storm Dennis hit more than 1,000 homes and businesses in Rhondda Cynon Taf alone after heavy rain last week. From devastating floods to recent growing cyber threats,

IT Security experts are warning of new phishing campaigns designed to capitalise on global fears of the fast-spreading corona virus. There are a number of campaigns circulating which are spreading misinformation and conspiracy theories. Mimecast has detected one such campaign, with emails titled “Singapore Specialist: Corona Virus Safety Measures.” Of course, clicking on the link in

Local football club, Tondu United, have sent a ‘Sinnott 25’ shirt as part of the campaign of the same name to raise money for Sports Relief in tribute to Jordan Sinnott, a 25-year-old non-league footballer who was murdered last month.