Landline Phones are vital for communication
Get a customised business landline system from ITCS
Flexible Business Landline Systems
As your business grows, your landline system needs to keep track and be flexible enough to manage your needs. At ITCS we don’t tie customers down to a one-off product – we provide long-term support for you, giving you the time to focus on growing your business.
Whether you currently have one business line or an entire network, we can provide you with an up-to-date telephone system with all the essential features you need.
Why Choose ITCS?
Here are just some of the benefits of a business landline system from ITCS:
Benefits for Managers
-
Hunt Groups
Distribute and allocate phone calls across different departments and staff
-
Call Barring and Rejection
Stop unwanted calls reaching your staff, or from being placed on your business line
-
Call Management Software
Track staff call times, number of calls made, number of transfers and much more!
-
Caller ID Selection
Place calls from a variety of business numbers and customise your display name
-
Record Calls
Essential for staff training, complaints handling, or for checking the outcome of calls
Benefits for Staff
-
Call Transfer
Send calls to staff in other departments or even in separate offices
-
Conference Calling
Add in multiple staff to collaborate on a single conversation
-
Call Notifications
Get automatic email updates on any missed calls
-
Group Pick Up
Take calls from other staff members when they are busy or away from their desk
-
Click to Dial
Dial numbers directly from software on your desktop or mobile apps
Benefits for Customers
-
Auto-Attendant
Create a menu of options for all your departments, so customers get through to the right person
-
Voicemail
Let customers leave messages for staff if they’re busy and unable to answer the phone
-
Hold Options
Create the right atmosphere for customers waiting in line, or tell them about other contact methods
If you’re looking for a fantastic business telecoms package that is tailored for you, look no further! Call ITCS on 08456 444 200, or email us via our contact form below.