Multi Award Winning provider of

Managed IT Support

Member of the Chartered Institute for IT

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Mobile & Landline

Telecoms Services

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Voice & Data Networking

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Results Driven Marketing & SEO

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Creative, modern

Web Design Services

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Our wide range of skill sets, and continuous training programs allow us to

Support All Your Business Needs

Just one number to call, for all your IT and Telecoms requirements

Why Choose ITCS

Here at ITCS, our team of highly skilled IT professionals provide award winning telecoms and IT support for businesses of all sizes.

With a strong track record and a reputation for delivering on our promise, we are rated as the Top IT Support Company in Wales and adhere to very strict quality and service standards. 93% of our support calls are resolved on first contact and our client retention rate is a massive 96%.

As members of the Chartered Institute for IT (BCS), our focus on delivering an innovative yet competitively priced service is testament to our commitment to maintaining the highest industry standards. We are Prince 2 practitioners and registered with the IT Infrastructure Library (ITIL). We continually invest in the very latest technology and are very proud to hold Investor in People status.

ITCS Bridgend Fast Growth AwardFastGrowth 50

Being short-listed in the Fast Growth 50 awards three years in a row is proof of our commitment to continued innovation, over and over again.


BBFnewService Business of the Year

Our dedication to great customer service every step of the way not only makes us the best in Bridgend, but also the best for your business.


topitnewTop IT Support Company in Wales

Being the best takes an extraordinary amount of effort and a determination to see things through. That’s exactly what we offer to our business customers.

What people say

Our high level of service means we frequently receive outstanding feedback from our customers.

  • ITCS designed and installed a 16 camera CCTV system which allows us to monitor our site from any location, day or night. The system has now been installed and running for 6 months without issue.

    Sharon Griffiths Director, Smiths Mechanical Services LTD
  • ITCS were tasked with the design and installation of the network and CCTV systems at our Bridgend showroom and offices.  We are very happy with the installation and have since appointed ITCS to carry out other works on our behalf

    Andrew Leyshon MD, Leyshon Flint & Sons Renault
  • ITCS carried out a complete rebuild of our site networks and systems with very little interaction from ourselves. Our systems are now up to date and the new installation will help ensure the smooth running of our ICT systems for years to come.

    John Griffiths MD, Smiths Heavy Haulage Ltd

IT SUPPORT CALCULATOR

IT Support

Our managed IT support service gives business owners confidence and peace of mind. Our state of the art IT monitoring station provides real-time 24/7 monitoring of all your network devices, and we take care of hardware, software and security – all covered by one affordable monthly fee.

  • First, second and third-line IT support

  • Highly trained service desk analysts

  • Daily Backup, Monitoring and Alerts

  • Monthly management reports

  • Disaster Recovery, Security & Anti-Virus Protection

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Voice & Data Networking

Managing your network and ensuring it is future-proofed for any eventuality can be daunting, especially if you don’t have the resources to manage this in-house.

At ITCS, our qualified structured cabling installers provide a complete service from design through to testing and commissioning. We can advise on all aspects of your infrastructure requirements helping you to drive performance and remain agile in today’s competitive and fast changing business environment.

By only using the very best market leading hardware and software products, we are proud to offer a 25 year guarantee on all structured cabling along with data connectivity at the highest available speeds

  • Free Site Surveys

  • Network design, planning & deployment

  • Network security, analysis and reporting

  • Remote network monitoring

  • Cat5, Cat6 & Fibre Optic Solutions

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Telecoms

As a direct partner of the major UK network providers including BT, EE and Virgin, ITCS provide a full range of data telecoms services to manage all of your mobile, landline, fibre optic broadband and data requirements. We can offer independent advice on the most reliable mobile and data products, and passing on our partner rates means your business can benefit from great value deals.

  • Business Landlines

  • Business Broadband

  • Mobile Phones

  • Complete Telephone Systems

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Web Development

From ecommerce solutions and web applications to corporate branding, innovative design and superb functionality are at the heart of all we do.

Our rigorous design and build process means we review and test at every stage of the website development process to ensure that both the front-end and back-end meet your exact requirements across all platforms.

What’s more, we will work every step of the way with you to ensure that your new website is fully responsive.

  • Website Designs

  • Frontend development

  • Backend development

  • E-commerce functionality

  • Web Applications

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We are here and ready to make IT work for you. Arrange your free consultation now.

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