Our wide range of skill sets, and continuous training programs allow us to
Support All Your Business Needs
Just one number to call, for all your IT and Telecoms requirements
Why Choose ITCS
From our Bridgend-based Head Office, to the rest of the UK, our highly skilled IT professionals provide award winning telecoms and IT support for businesses of all sizes.
With a strong track record and a reputation for delivering on our promise, we are rated as the Top IT Support Company in Wales and adhere to very strict quality and service standards. 93% of our support calls are resolved on first contact and our client retention rate is a massive 96%.
As members of the Chartered Institute for IT (BCS), our focus on delivering an innovative yet competitively priced service is testament to our commitment to maintaining the highest industry standards. We are Prince 2 practitioners and registered with the IT Infrastructure Library (ITIL). We continually invest in the very latest technology and are very proud to hold Investor in People status.
FastGrowth 50
Being short-listed in the Fast Growth 50 awards three years in a row is proof of our commitment to continued innovation, over and over again.
Service Business of the Year
Our dedication to great customer service every step of the way not only makes us the best in Bridgend, but also the best for your business.
Top IT Support Company in Wales
Being the best takes an extraordinary amount of effort and a determination to see things through. That’s exactly what we offer to our business customers.
ITCS Services
Our core services include:
IT Support
From micro businesses to global manufacturers Sony UK, G4S and Meritor, we work in partnership with our clients to provide a cost-effective, seamless IT support and consultancy service.
Networking
ITCS can support your network infrastructure from design through to commissioning. We offer a 25 year guarantee on all structured cabling and data connectivity at the highest speeds, helping you remain agile.
Cloud Services
Cloud hosting means everyone in your business can access data across multiple offices or different locations on the go, allowing both remote working and business continuity.
Telecoms
As a direct partner of major UK network providers including BT, EE and Virgin, ITCS provide a full range of data telecoms service to manage all your mobile, landline, fibre optic broadband and data requirements.
Web Design, Marketing & SEO
Search engine performance is as important as web design. The ITCS Web Design team deliver stunning, responsive web design, while our Google Certified Digital Marketing Experts deliver result-driven SEO.
Training
ITCS is also a specialist training provider, offering the highest quality training and assessment solutions for some of the most specialist skills in the IT.
What people say
Our high level of service means we frequently receive outstanding feedback from our customers.
IT SUPPORT CALCULATOR
IT Support
Our managed IT support service gives business owners confidence and peace of mind. Our Head Office in Bridgend has a state of the art IT monitoring station which provides real-time 24/7 monitoring of all your network devices. We take care of hardware, software and security – all covered by one affordable monthly fee.
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First, second and third-line IT support
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Highly trained service desk analysts
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Daily Backup, Monitoring and Alerts
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Monthly management reports
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Disaster Recovery, Security & Anti-Virus Protection
Voice & Data Networking
Managing your network and ensuring it is future-proofed for any eventuality can be daunting, especially if you don’t have the resources to manage this in-house.
At ITCS, our qualified structured cabling installers provide a complete service from design through to testing and commissioning. We can advise on all aspects of your infrastructure requirements helping you to drive performance and remain agile in today’s competitive and fast changing business environment.
By only using the very best market leading hardware and software products, we are proud to offer a 25 year guarantee on all structured cabling along with data connectivity at the highest available speeds
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Free Site Surveys
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Network design, planning & deployment
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Network security, analysis and reporting
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Remote network monitoring
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Cat5, Cat6 & Fibre Optic Solutions
Telecoms
As a direct partner of the major UK network providers including BT, EE and Virgin, the ITCS Telecoms team provide a full range of voice and data telecoms solutions. We can manage all of your mobile, landline, fibre optic broadband and data requirements, and offer independent advice on the most reliable mobile and data products. Passing on our partner rates means your business can benefit from great value deals.
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Business Landlines
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Business Broadband
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Mobile Phones
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Complete Telephone Systems
Web Development
From ecommerce solutions and web applications to corporate branding, innovative design and superb functionality are at the heart of all we do.
Our rigorous design and build process means we review and test at every stage of the website development process to ensure that both the front-end and back-end meet your exact requirements across all platforms.
What’s more, we will work every step of the way with you to ensure that your new website is fully responsive.
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Website Designs
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Frontend development
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Backend development
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E-commerce functionality
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Web Applications
