Named Best Business IT Support Company 2018
Our wide range of IT skill sets, and continuous training programs allow us to
Support All Your Business Technology Needs
Just one number to call, for all your IT, Digital Advertising & Business Telecoms
ITCS – Named Best Business IT Support Company 2018
IT Services your Business Needs – Customer Service you can Trust
Although we started delivering IT support in Bridgend some 14 years ago, ITCS is now rated as the top IT support provider in Wales.
We deliver UK-wide IT services & support, including Computer Repairs and Computer System support, IT Security, Managed IT Services, Hardware & Software, Networks, Cloud Based Solutions, CCTV Systems, Business Telecoms, Business Broadband, Web Design, SEO and PPC.
Our Head Office in Bridgend, our regional offices and our UK wide IT support engineer network ensures National coverage. Our hi-tech monitoring station helps us monitor IT systems 24/7, maintaining our strong track record and reputation for delivering on our promises.
93% of our support calls are resolved on first contact and our client retention rate is a massive 96%. We are also members of the Chartered Institute for IT (BCS) and continually invest in our staff and technology, being proud holders of our Investor in People status.
We are also a full Digital Marketing Agency and Google Partner. For Web Design, SEO, PPC or Social Media Support, we offer a safe pair of hands.
FastGrowth 50
Being short-listed in the Fast Growth 50 awards three years in a row is proof of our commitment to continued innovation, over and over again.
Service Business of the Year
Our dedication to great customer service every step of the way not only makes us the best in Bridgend, but also the best for your business.
Top IT Support Company in Wales
Being the best takes an extraordinary amount of effort and a determination to see things through. That’s exactly what we offer to our business customers.
IT Services & Business Telecoms from ITCS
We offer a comprehensive range of services for business customers, with only one number to call.
IT Support
From micro businesses to global manufacturers Sony UK, G4S and Meritor, we provide a cost-effective, seamless business IT support and consultancy service.
Voice & Data Networks
Business network infrastructure from design through to commissioning. We offer a 25 year guarantee on all structured cabling and data connectivity at the highest speeds, helping you remain agile.
Cloud Services
Cloud hosting means everyone in your business can access data across multiple offices or different locations on the go, allowing both remote working and business continuity.
Telecoms
As a direct partner of major UK network providers including BT, EE and Virgin, ITCS provide a full range of data telecoms service to manage all your mobile, landline, fibre optic broadband and data requirements.
Web Design, Marketing & SEO
The ITCS Web Design team deliver stunning, responsive web designs that work for your business, while our Google Certified Digital Marketing Experts deliver result-driven SEO & PPC.
IT Training
ITCS is also a specialist training provider, offering training and assessment solutions for some of the most specialist skills in IT.
What do customers say about our IT Support & Business Telecoms Services?
Our aim is to deliver a high standard of service. We frequently receive outstanding feedback from our customers.
IT SUPPORT CALCULATOR
Managed IT Support
Our managed IT support service gives business owners confidence and peace of mind. Our National IT Support Office in Bridgend has a state of the art IT monitoring station which provides real-time 24/7 monitoring of clients IT systems and network devices. We take care of hardware, software and security – all covered by one affordable monthly fee.
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First, second and third-line IT support
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Highly trained IT service desk analysts
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Daily Backup, Monitoring and Alerts
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Monthly management reports
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Disaster Recovery, Security & Anti-Virus Protection
Voice & Data Networks
Managing your network and ensuring it is future-proofed for any eventuality can be daunting, especially if you don’t have the resources to manage this in-house.
At ITCS, our qualified structured cabling installers provide a complete service from design through to testing and commissioning. We can advise on all aspects of your infrastructure requirements helping you to drive performance and remain agile in today’s competitive and fast changing business environment.
By only using the very best market leading hardware and software products, we are proud to offer a 25 year guarantee on all structured cabling along with data connectivity at the highest available speeds
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Free Site Surveys
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Network design, planning & deployment
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Network security, analysis and reporting
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Remote network monitoring
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Cat5, Cat6 & Fibre Optic Solutions
Business Telecoms
As a direct partner of the major UK network providers including BT, EE and Virgin, the ITCS Business Telecoms team provide a full range of voice and data telecoms solutions. We can manage all of your mobile, landline, fibre optic business broadband and data requirements, and offer independent advice on the most reliable mobile and data products. Passing on our partner rates means your business can benefit from great value deals.
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Business Landlines
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Business Broadband
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Mobile Phones
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Business Telephone Systems
Web Design & Web Development
From ecommerce solutions and web applications to corporate branding, innovative design and superb functionality are at the heart of all we do.
Our rigorous design and build process means we review and test at every stage of the website development process to ensure that both the front-end and back-end meet your exact requirements across all platforms.
What’s more, we will work every step of the way with you to ensure that your new website is fully responsive.
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Web Design
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Frontend development
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Backend development
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E-commerce functionality
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Web Applications
Telephone No.08456444200