MULTI AWARD-WINNING IT SUPPORT.At ITCS, we take great satisfaction in delivering exceptional IT support services to businesses of all sizes, across the UK. Our award winning services are designed to provide you with peace of mind knowing that your IT Support is in the best possible hands!
A Smarter Way To Run Your IT Department
Our fully-managed, flexible IT services provide you with a smarter way to run your IT Department. With over 20 years’ experience, we are a proactive IT Support company – we look at reducing business costs, and improving reliability and performance, whilst also looking at innovative ways to move your business forward.
In today’s digital age, technology is crucial to the success of your business. However, managing your own IT infrastructure can be time-consuming, expensive, and frustrating. That’s where ITCS can help. As an established and award-winning IT support provider, we provide reliable and efficient business IT support services that allow you to focus on your business while we take care of all the technical details.
With an ITCS IT Support contract, you gain the following:
Why choose ITCS for your IT Support?
Your computer network is at the core of your company, and we understand that for your business to succeed, you need to keep your network running smoothly. You need real, in-depth expertise to accomplish this, and that’s where we come in as the UK’s go-to digital partner.
We offer responsive, reliable computer network and IT Support services specially tailored to meet the needs of your business.
Our team of experienced professionals provide round-the-clock support, ensuring that your IT systems are always up and running smoothly. For your business, this helps increased productivity, reduced downtime, and improved efficiency, which ultimately leads to higher profitability.
Our proactive approach to identifying and resolving IT issues before they escalate further, helps save you both cost and time. We also provide customized solutions that cater to the specific needs of your business, ensuring that you are getting the best value for your money.
We have a response time 00:00:15 seconds, and a 95% first-call resolution rate, ensuring prompt and effective resolution of IT issues that minimizes impact on your operations.
Our commitment to excellent service has earned us a 98% call retention rate and over 278 happy customers who rely on us for their IT support needs.
With our 24/7/365 support and proactive approach to IT issues, you can trust us to keep your business technology running smoothly and efficiently.
- Help desk support
- Software installation and configuration
- Hardware troubleshooting and repair
- Network setup and maintenance
- Data backup and recovery
- Virus and malware protection
- System monitoring and performance optimization
- IT infrastructure plaing and implimentation
- User account management anc acces control
- IT consulting and technology recommendations