STREAMLINE YOUR COMMUNICATIONS.Organise and streamline your business communications by regaining control of where your calls go and when. With inbound call routing, direct phone calls to any landline or mobile phone number – and alter your call routing by time of day, when busy and if there is no answer.
Stop Losing Business by Missing Calls
We understand how important call experiences are to business. It should be seamless and easy for customers to call you and get through to the right department quickly – it’s a critical factor for good customer service and closing sales quickly.
With ITCS, gain secure online access to a full range of call handling, call routing, monitoring and call management tools, allowing your business to improve and enhance your customer service offering.
What can ITCS provide for your business?
- Online control of your numbers through our portal.
- Diversion to an existing number, no line rental to pay.
- More flexible than a fixed line number, simply take your number with you if you move premises.
- Quickly change where your calls are forwarded to at any time.
- Improve your customer experience by attracting call management services to your number such as call queuing, voice-mail or fax to email.