ITCS: A Proactive, Outsourced IT Department taking care of your Managed IT Service needs Our flexible Managed IT Support services provide a smarter way to run the IT department. With 15 years experience, we are a proactive IT Support company: we look at reducing business costs, improving reliability and performance, while also looking at innovative ways to move the business forward. As a recognised Managed IT Services leader in Bridgend & Wales, we think IT should be simple and just work. As infrastructure becomes more complex, over the last few years, most businesses – both large and small – have gone through a ‘digital transformation’, even if not consciously. Many organisations spend their time just patching things together, trying to keep systems running. This is where a managed IT service approach from ITCS can help.
ITCS Bridgend do more than just manage your IT Services; we don’t wait for a problem to arise, and then keep you waiting for hours, or even days before we send an engineer. ITCS have invested thousands of pounds into a state of the art IT Services monitoring station that provides real-time monitoring of all your devices on the network. ITCS don’t wait for you to experience expensive downtime, or get to the point where data is lost, automatic alerts are raised and assigned to an engineer before they become a problem. ITCS can support you today with our latest technology & highly experienced team offering you peace of mind and efficiency for all your maintained IT services. We offer all our clients
15 years of Managed IT Services protecting your business
IT Service Desk
IT Consultancy
Dedicated Service Delivery Manager
Intelligent proactive network monitoring
First, second and third-line support
Highly trained Service Desk Analysts
Monthly management reports
24/7 server and device monitoring
Daily backup monitoring and alerting
Software patch management
Security & Virus Software Updates & Configuration
Third-party software management
Optional onsite field engineers
Optional backup/restore integrity testing
Proactive not Reactive Services
Fixed Monthly Support Costs
Guaranteed Uptime
Business Continuity & Disaster Recovery
Guarantees Response Times
24/07/365 Proactive Monitoring
A trusted partner, that wants to help develop your business
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