Customer News

Tondu United FC donate football kits to FC Manenberg, South Africa

A football club in Cape Town, South Africa, now has full football kits to play in thanks to Tondu United FC.

The team, proudly sponsored by ITCS and Facilities by ADF, has an aim of battling against gang cultures, with a heavy emphasis on reducing knife and gun crime in Cape Town.

“The relationship started back when a friend of mine went to South Africa and met with the school and local teams,” says Joe Powton, Tondu Secretary, “She told me about what they do, and when I was in Newcastle about 8 years ago, we sent a load of kit from my old grassroots club. I kept in touch from that date helping them with the odd bit here and there, then decided to do another kit donation with Tondu United kit as it’s such a great cause.”

A big part of what FC Manenberg does is centred on battling against gang culture in Cape Town. Tondu’s kit donations give the clubs and teams identity, and they will give the children/youths in the area a sense of belonging to play in structured football matches and represent their team. Some of the kits have been used by the club, and any leftovers have been donated to local schools for the younger children.

“It took us a long time to sort this – the kits were sent in 2019! We experienced some extreme delays at customs – we even came close to all the kit being destroyed,” Says Joe, “but we were persistent enough with UK and SA customs to ensure the goods were delivered. They were received then just as COVID hit, so couldn’t be distributed until recently”.

Tondu United has an ongoing partnership with FC Manenberg, and discussions have been had to arrange some travel between the two clubs, whether that be coaching opportunities for Tondu Coaches to go over, or for the SA teams to come to Wales on a residential to play here. Travel restrictions have currently meant this can’t be planned, but hopefully, this can be looked at again when travel is open as normal.

“We’re so proud of Tondu United and how they’ve been able to achieve this very special donation,” says Brian Stokes, MD at ITCS, “We are big believers in giving back to local sports teams and encouraging a sense of community – the fact that this is being extended across continents makes us incredibly proud”.

Dawood Dinnie, Chairman of FC Manenberg, said:

“We would like to take this opportunity to thank [Tondu FC] and your staff that prep the equipment and playing kits to be shipped to South Africa Cape Town. Our staff and members would like to thank you for your loyal commitment to see that we got the equipment although it was not smooth sailing in the beginning and parcels was delayed at customs, but it was delivered.”

“A special thanks to the sponsors of Tondu United FC:

  • ITCS
  • Leasewell
  • ADF
  • Clarity Copiers
  • Game On

Your brand and logo are in good hands and we will market your brand in South Africa Cape Town.”

WebTondu United FC donate football kits to FC Manenberg, South Africa

ISDN Phaseout 2020: Threat Or Opportunity?

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It is common knowledge amongst telecommunications experts that ISDN is a dying technology, and is planning an ISDN phaseout beginning next year.

BT will begin with a cease in supply in 2020. They intend on moving to a full migration by 2025, permanently switching off ISDN networks. The BT ISDN switch off could affect many businesses – especially if you’re unaware of the phaseout, and are looking to invest in or upgrade your current business telephone system.

ISDN’s days are numbered. Is your business ready?

What is ISDN?

ISDN (Integrated Service Digital Network) is a telecommunications technology that enables the transmission of digital data over standard phone lines. Known as the original high-speed internet service, it can be used for voice calls as well as data transfers. It sparked high-speed internet development between service providers in the 1990’s and revolutionised internet use.

ISDN is a communications network that relies heavily on physical infrastructure; specifically, copper wiring. It came to prominence because it provided the opportunity to transmit voice and data over the same lines. However, because of its reliance on physical infrastructure to manage calls and additional functionality via a PBX (or multiple), this takes up space within business premises and requires resources to administer and maintain them. Similarly, it is hard to add and remove new lines to an ISDN network because it requires the physical addition and removal.

Why the ISDN phaseout is important for my business:

The BT ISDN phaseout marks the next evolution of telecommunications technology. Despite being continually updated, ISDN phone lines are still cost far too much to maintain and run. Although the BT ISDN end of life of 2025 has not been set in stone, businesses will be unable to buy systems that use ISDN after 2020. If you currently have a traditional ISDN/PSTN based system, now is a great time to look into alternatives – and what many businesses don’t realise is just how beneficial the new systems are.

Hosted Telephony – what is it?

There are two future-ready solutions storming the market right now; the one we will focus on is Hosted Telephony.

Hosted telephony is a complete business phone system, delivered over the internet and provided by a host and/or telephony company.


IP Technology:

IP (internet protocol) technology is incredible advantageous for business, and many are beginning to realise the endless benefits. When it comes to facilitating communications, organisations are able to use IP technology build a single infrastructure that supports both their voice and data communications needs.

After the ISDN phaseout, all phone lines will be superseded by IP technology, which is vastly superior to what we have used in the past.

What is VoIP? We’ll tell you: 

Voice over Internet Protocol (VoIP) is a telecommunications technology that allows users to make calls using the internet, rather than using traditional systems. VoIP works by converting sound into digital voice communication, and then transferring it through Internet broadband. Using a VoIP system has several benefits for many businesses:

1. It’s Cost Effective

Most importantly, the cost of using a VoIP telephone is much cheaper than using a conventional phone. Making long distance phone calls are also cheaper when using a VoIP provider. There’s no need for masses of on-site equipment either; only pay for as many users as you need.

2. Easy setup & maintenance

Besides the cost savings, setting up and maintaining a VoIP system is a much simpler job than with traditional telephone systems.

This is because there is so little on site equipment compared to traditional ISDN networks.

3. Greater Control

Furthermore, take complete control of your phone system with an extensive range of call handling and management features. These are all operated through an easy-to-use web interface. Ideal for home workers or multiple sites.

4. Freedom & Portability

VoIP technology is completely adaptable and flexible. This means you can easily add and remove users as you need. More importantly, physical location doesn’t matter either. Regardless of where you are, if you have Internet access, there should not be any problems in terms of costs and connections. In addition, VoIP systems are accessible via email or while you are travelling. Simply take your headset or IP phone, and you can contact staff or clients with a low cost call.

5. Provide better customer service to your clients

Enhance the service you can provide to your customers at all times. VoIP systems include dynamic call handling, pre-recorded messages and seamless transfers at the touch of a button.

6. Reliable and Secure

We provide full support including: training, number porting, provisioning and assistance. This will give you complete peace of mind.

Summing Up:

As you can see, the great BT ISDN switch off is as much an opportunity as it is a problem. The one thing we know for certain is that BT ISDN end of life is around the corner. Make sure you’re prepared for it. Make the ISDN Phaseout an opportunity for your business to cut costs and thrive.

Ready to find out what the advantages of VoIP for your company are? To discuss your particular requirements, or to discover more about the systems we offer, contact us by filling out our enquiry form or call us on 08456 444 200 for advice today. You can also email


WebISDN Phaseout 2020: Threat Or Opportunity?

ITCS Team Stranded in Storm Callum – but still get project completed on time for ATV company

Dalton’s ATVs is one of the largest authorised dealers of new and quality used Honda, Yamaha and Can-Am ATV’s along with Polaris UTV & ATV, in the whole of the UK. John Dalton owns and runs the family business that is Dalton’s ATVs whilst also managing his own family farm. When Camilleri Construction asked for ITCS’s co operation with this project, little did they know that they’d end up battling some of the worst flooding that Wales has seen in 30 years…

WebITCS Team Stranded in Storm Callum – but still get project completed on time for ATV company

Congratulations to AerFin CEO Bob James on OBE award

We love to shout about good news from our customers, and an OBE is definitely something worth shouting about!

AerFin CEO Bob James was recently awarded an OBE in the Queen’s Birthday Honours List for services to exports in the aerospace industry.   ITCS supply the company with business broadband and business telecoms, and our team were delighted to hear about the award.

ITCS Managing Director, Brian Stokes, said:

“I am proud to supply Aerfin and look forward to continuing to work with them.  The company are one of Wales success stories and have pioneered Welsh aerospace innovation around the Globe.

“It only remains for me to add my congratulations to what I’m sure will be a very long list for one of Wales’ most successful businessmen.”

WebCongratulations to AerFin CEO Bob James on OBE award